FAQs

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FAQs

8:00 AM To 1:00 AM Daily

In the first 24 hours of your membership, every 50 points earned on slot play gets you $5 in free slot play up to $400 with completion of the Club One Challenge.

You can earn points using your Club One Card on the slot machines and table games excluding sports wager, keno and electronic gaming machines (blackjack, craps, roulette, or related EMG games).

You can earn comp dollars at all slot machines, table games, keno, and by placing sports wagers at the D, Golden Gate or Circa.

You will earn tier credits by playing slots, live keno, table games and retail purchases.

We accept receipts from any bar or restaurant at any of our casino locations just by providing your receipt to any Club One location. This includes all retail shops within the D and Circa, including Lids and Stadium Swim purchases. Hotel stay will be added on the following Thursday of your departure, although a player card must be presented during reservation (beverage offers or comps dollars will not apply for any credit).

$5 coin in gets you one slot points on reel slots. $10 in coin in gets you 1 point on video poker.

Comp dollars are earned based on length of play, average bet, and win/ loss which is all calculated automatically in the back end of our tracking system.

Visit clubone.vegas and log into your portal account after you've registered, visit any club on location with a valid id or email [email protected] for further assistance.

Your account will be created within 24 hours of your online transaction without notification. If you need your card number, please email [email protected] and someone will respond within 24 hours.

Visit our website(s) go to casino -> club one players club -> click "update member information" your account will be updated within 24 hours.

Any government-issued photo id or passport. this includes Mexico drivers license, Canada and the UK.

Email portal [email protected]

Call directly and transfer to special events ext: 2285

We currently accept United States, and Canada guests. Please email [email protected] for any questions related to access.

We currently do not accept phone calls as to further assist our on property casino and hotel guests. Please email [email protected] with any questions.

Absolutely! You must visit any club one location in order to be tier upgraded based on the matching property. A valid identification and current matching player card is required. This includes out of state properties.

Earned comp dollars may be used at any restaurant, bar, retail shop, gift shop related to the D, Golden Gate and Circa. This includes Vegas Vickie's, Stadium Swim, and Legacy Club. Please visit Club One during your stay for further details on our partner restaurants and towards your room. (comps may not be used for booking rooms)

Your monthly beverage offer can be utilized at any bars and restaurant attached to the D, Golden Gate & Circa Resort. (excluding Vegas Vickie's, Stadium Swim, Legacy Club, and gift shops)

A guest may sign up or reprint their player card(s) at the cashier's cage, pits, and available enrollment kiosks within the D, Golden Gate and Circa Resort.

Please have your Club One card number ready for expedited response by calling hotel reservations at 1.800.274-5825.

  • the D Pool: 7:00 AM-7:00 PM
  • Stadium Swim at Circa: 8:00 AM-11:00 PM

  • the D / Golden Gate: 8 AM-10 PM Mon-Thurs
  • the D / Golden Gate: AM-11 PM Fri-Sun
  • Circa Level 1: 24/7
  • Circa Level 2: 2 PM-9 PM Mon-Fri
  • Circa Level 2: 7 AM-9 PM Sat/Sun

Yes! Each hotel room booking receives "two" complimentary passes for Stadium Swim.